Last updated: January 2025. This Privacy Policy explains how Jusmetric Systems LP collects, uses, discloses, and safeguards your information.
Jusmetric Systems LP ("Company," "we," "us," or "our") operates as a legal operations analytics and quantitative research firm serving the Canadian legal market. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services.
This Privacy Policy applies to all information collected through our website, applications, and services, as well as offline interactions. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our services.
Contact Information: Name, email address, phone number, and mailing address when you contact us, request services, or subscribe to communications.
Account Information: When creating an account, we collect login credentials, profile information, and preferences.
Service Data: Information about legal matters, case data, firm statistics, and other professional information you provide when using our analytics platform or requesting consulting services.
Communication Data: Records of communications with us, including emails, support tickets, and correspondence.
Payment Information: Billing address, payment method details (processed securely through third-party payment processors; we do not store full credit card numbers).
Technical Data: IP address, browser type, operating system, device identifiers, pages visited, time spent on pages, and referral sources.
Cookies and Tracking: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site performance, and remember preferences.
Usage Analytics: Information about how you interact with our website and services, including feature usage, search queries, and content preferences.
Location Data: We may infer general location from IP address for service delivery and security purposes, but do not actively track precise GPS location unless explicitly authorized.
We may receive information about you from third parties, including business partners, marketing partners, publicly available sources, and service providers. This information helps us verify identity, improve services, and prevent fraud.
When you authorize integration with external platforms or databases, we may receive additional information to facilitate service delivery.
We use collected information for the following purposes:
We process personal information based on the following legal grounds:
Consent: Where you have explicitly agreed to processing, particularly for marketing communications and optional services.
Contract Performance: Processing necessary to provide services you have requested or to manage your account.
Legal Obligation: Where required by Canadian law, including PIPEDA (Personal Information Protection and Electronic Documents Act), provincial privacy legislation, or other applicable regulations.
Legitimate Interests: Where processing is necessary for our legitimate business interests, such as security, analytics, and service improvement, provided such interests do not override your fundamental rights.
We share information with third-party service providers who perform functions on our behalf, including hosting providers, payment processors, analytics services, customer support platforms, and email service providers. These providers are contractually bound to use your information only as necessary to provide services to us.
We may share non-sensitive information with business partners for joint marketing, research, or service delivery initiatives, always with your knowledge or explicit consent where required.
We may disclose information when required by law, court order, subpoena, government request, or to protect the rights, safety, and property of Jusmetric Systems LP, our users, and the public. We will provide notice of legal requests when legally permitted to do so.
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction, your information may be transferred as part of that transaction. We will provide notice of any such change and any choices you may have regarding your information.
We may share aggregated, anonymized, or de-identified data with third parties for research, marketing, analytics, and other purposes without restriction, as such data cannot be used to identify you.
We implement comprehensive technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include:
However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee absolute security. You acknowledge the inherent risks of internet communication and use our services at your own risk.
We retain personal information for as long as necessary to provide services, fulfill the purposes outlined in this policy, and comply with legal obligations. Retention periods vary based on data type and context:
When information is no longer needed, it is securely deleted or anonymized. Some data may be retained longer where required by law or for legitimate business purposes.
You have the right to access your personal information and request a copy in a commonly used electronic format. Submit requests to tech@jusmetric.bond.
You can request correction of inaccurate or incomplete information. You may also request deletion of your personal information, subject to legal retention requirements and ongoing service obligations. We will respond to deletion requests within 30 days.
If processing is based on your consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.
You can opt out of marketing communications by clicking the "unsubscribe" link in any email or contacting us directly. We will honor opt-out requests within 10 business days.
You may object to processing of your information for direct marketing, analytics, or other purposes based on legitimate interests. We will respect reasonable objections unless we have compelling grounds to continue processing.
We use cookies and similar technologies (web beacons, pixels, local storage) to:
You can control cookies through browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality.
We comply with cookie consent requirements and will obtain your explicit consent before placing non-essential cookies on your device where required by law.
Our website and services may contain links to third-party websites, applications, and services not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. Please review their privacy policies before providing personal information.
As a Canadian company, we primarily process data within Canada. However, we may transfer information to service providers and partners in other jurisdictions, including the United States, European Union, and other countries.
When transferring data internationally, we ensure appropriate safeguards are in place, including contractual agreements (Standard Contractual Clauses where applicable), adequacy determinations, or your explicit consent. By using our services, you consent to such transfers.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that a minor has provided information, we will promptly delete it and may terminate the minor's account. Parents or guardians concerned about information collection should contact us immediately.
To exercise your privacy rights, submit a request to:
Jusmetric Systems LP
150 Elgin St, Ottawa, ON K2P 1L4, Canada
Email: tech@jusmetric.bond
Phone: +1 613 236 7724
We will respond to requests within 30 days of receipt. Please note we may require verification of identity to prevent unauthorized access to personal information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. Material changes will be communicated via email or prominent notice on our website. Continued use of our services following notice of changes constitutes acceptance of the updated policy.
This Privacy Policy complies with:
If you have concerns about our privacy practices or believe your rights have been violated, we encourage you to contact us first. If you are unsatisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) at www.priv.gc.ca or applicable provincial privacy authorities.
We are committed to working with regulatory authorities to resolve privacy disputes in a timely and transparent manner.
Company Information:
Jusmetric Systems LP
VAT: 739501861 RT 0001
150 Elgin St, Ottawa, ON K2P 1L4, Canada
Email: tech@jusmetric.bond
Phone: +1 613 236 7724